Business Process Management for Contracting and Management

To achieve the desired result of a management or contracting process, more than just planning and execution is required. It also involves careful analysis and management of the interdependent business processes involved in planning, preconstruction, procurement and construction, closing out and commissioning the built environment. This is why management of business processes (BPM) is so crucial to the success of a construction project or a company.

BPM is a systematic, integrated method of identifying ways of modeling, automating and continuously monitoring business process. The goal is to align business processes within the organization with strategic goals, resulting in higher efficiency and greater profit.

To fulfill its purpose, the BPM lifecycle includes six phases: analyze design and implement, monitor, optimize and revise. The first phase of the cycle is to examine the current process and determine areas to improve. The next step is to design the new process to meet business needs using automation and standardization whenever possible. The implementation phase is targeted to implement the new process model. Ongoing monitoring and optimization will ensure its continued performance.

Construction companies are shedding tens, perhaps hundreds of thousands of dollars a year on wasting manual processes and business processes – both in the office and on the job site. Automating these processes improves visibility, increases operational responsiveness reduces risk, and speeds up decision-making. It can also reduce costs, boost motivation of employees, and allow for better resource utilization. To achieve this, teams need to be able to see all their processes as well as the process that drives them.

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